Build Leaders Who Drive Results

Sustainable growth starts with capable, aligned management teams. We train leaders to execute strategy, manage risk, and lead with clarity in complex environments.

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About Us

Thomas Fales Jr.

Thomas Fales Jr.

Chief Executive Officer

Tom is an operations executive with 35+ years of experience leading security organizations to scale, innovate, and perform. His career has centered on transforming operations in CCTV, fire alarm, intrusion, access control, and video monitoring, building systems that not only meet compliance and safety requirements but also deliver consistent business growth.

Throughout his career, he has built and optimized nationwide operations that consistently exceeded performance targets. By designing leaner processes, integrating technology, and developing high-performing teams, he has reduced costs, improved SLA compliance, and created scalable infrastructures that support multimillion-dollar growth.

What sets him apart is the ability to balance strategy and execution, aligning leadership vision with measurable results in complex, high-pressure environments. He leads with respect, transparency, and accountability, believing that people are the foundation of operational excellence.

His approach empowers teams to take ownership, deliver beyond expectations, and build lasting trust with clients. Whether navigating organizational change or driving efficiency, his focus is always on creating resilient operations and teams that thrive.

What We Do

We work with organizations to close the gap between potential and performance by developing managers who can lead people, not just processes.

Management Training

Train frontline and senior managers to lead with clarity and consistency. Practical tools they can apply immediately, not theory.

Accountability Frameworks

Establish systems that drive performance through clear expectations, measurement, and follow-through at every level.

Decision-Making Under Pressure

Improve leadership effectiveness in high-stakes situations where clarity, speed, and sound judgment are critical.

Leadership Alignment

Align leadership behaviors with organizational culture, standards, and desired outcomes to create consistency across teams.

Our Approach

At CTR Consulting, we believe strong companies are built by managers who know how to lead people, not just processes.

Our focus is on practical management discipline. We don't teach theory, we equip leaders with frameworks and tools they can use the moment they step back into their roles.

If your growth is outpacing your management bench, it's time to be intentional about leadership development. We help organizations invest where it matters most: their leaders.

Our Focus Areas

  • Training managers to lead with clarity and consistency
  • Building accountability that drives performance
  • Improving decision-making in complex situations
  • Aligning behaviors with culture and outcomes

Ready to Strengthen Your Leadership Bench?

Let's discuss how CTR Consulting can help your organization develop leaders who deliver results.

Email: contactus@ctrconsulting.us

Phone: 978-272-0180

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